Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 15, 2024
Effective date: January 1, 2024
Table of Contents
1 Information We Collect
We collect information to provide better services to our users. The information we collect includes:
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address
- Account Information: Username, password, profile preferences
- Communication Data: Messages, inquiries, feedback you send to us
- Professional Information: Job title, company, industry, business needs
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Information: Pages visited, time spent on pages, click patterns, referral sources
- Location Information: General geographic location based on IP address
- Cookies and Similar Technologies: See our Cookie Policy for details
Information from Third Parties
We may receive information about you from third parties, including:
- Business partners who provide services on our behalf
- Social media platforms (when you connect your accounts)
- Public databases and directories
- Marketing and advertising partners
2 How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
- Provide and maintain our services
- Process transactions and orders
- Respond to your inquiries and requests
- Deliver customer support
Communication
- Send service-related notifications
- Provide important updates about our services
- Respond to customer service requests
- Send marketing communications (with consent)
Improvement and Analysis
- Analyze usage patterns and trends
- Improve our website and services
- Develop new features and products
- Conduct research and analytics
Security and Compliance
- Detect and prevent fraud
- Ensure security of our systems
- Comply with legal obligations
- Protect against unauthorized access
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds: consent, contract performance, legal obligation, legitimate interests, or protection of vital interests.
3 Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Payment processing
- Email and communication services
- Customer support platforms
- Analytics and marketing tools
Legal Requirements
We may disclose your information if required by law or if we believe such disclosure is necessary to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Protect the safety of our users or the public
- Investigate or prevent fraud or security issues
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change and provide information about how your data will be handled.
Data Minimization Principle
We share only the minimum amount of information necessary for the specific purpose and ensure that all service providers are bound by appropriate confidentiality and data protection obligations.
4 Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All sensitive data is encrypted in transit and at rest using industry-standard protocols
Access Controls
Strict access controls and authentication measures protect your data from unauthorized access
Monitoring
Continuous monitoring and logging help us detect and respond to security incidents promptly
Security Measures
- SSL/TLS encryption for all data transmissions
- Regular security audits and vulnerability assessments
- Employee training on data protection and security
- Secure backup and disaster recovery procedures
- Multi-factor authentication for administrative access
- Regular security updates and patches
Important Security Notice
While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.
5 Your Rights and Choices
You have important rights regarding your personal information. Depending on your location, these may include:
Your Rights
Access Rights
- Request copies of your personal data
- Learn how we process your information
- Receive information about data sharing
Control Rights
- Correct inaccurate or incomplete data
- Delete your personal information
- Restrict or object to processing
Portability
- Receive your data in a structured format
- Transfer your data to another service
- Export your information easily
Communication
- Opt out of marketing communications
- Control cookie preferences
- Manage notification settings
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the Contact Information section below. We will respond to your request within 30 days.
No Fee Required
We will not charge a fee for processing your request, unless it is excessive, repetitive, or unfounded. In such cases, we may charge a reasonable fee or refuse to act on the request.
6 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and deliver relevant content.
Types of Cookies We Use
| Type | Purpose | Duration |
|---|---|---|
| Essential | Required for website functionality | Session |
| Performance | Analyze website usage and performance | 1-2 years |
| Functional | Remember preferences and settings | 1 year |
| Marketing | Deliver personalized content and ads | 1 year |
Managing Cookie Preferences
You can control and manage cookies through:
- Browser Settings: Most browsers allow you to control cookies through their settings
- Cookie Consent Tool: Use our cookie preference center to customize your settings
- Opt-out Tools: Visit industry opt-out pages to control advertising cookies
For detailed information about the cookies we use, please see our Cookie Policy.
7 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods
Account Information
Retained while your account is active and for 3 years after closure for legal and business purposes
Communication Records
Retained for 2 years to maintain service quality and handle follow-up inquiries
Marketing Data
Retained until you opt out or withdraw consent, then deleted within 30 days
Analytics Data
Aggregated data may be retained for up to 2 years for trend analysis and business insights
Secure Deletion
When we delete your data, we use secure deletion methods to ensure the information cannot be recovered or accessed.
8 Third-Party Services and Links
Our website may contain links to third-party websites and integrate with third-party services. This Privacy Policy does not apply to these external sites and services.
Third-Party Integrations
We use the following types of third-party services:
Analytics Services
- Google Analytics
- Adobe Analytics
- Mixpanel
These services help us understand how visitors use our website.
Marketing Platforms
- Mailchimp
- HubSpot
- Salesforce
These platforms help us manage customer relationships and marketing campaigns.
Payment Processing
- Stripe
- PayPal
- Square
Secure payment processing for transactions on our platform.
Cloud Services
- Amazon Web Services
- Microsoft Azure
- Google Cloud
Reliable hosting and infrastructure services.
External Links
Our website may contain links to:
- Social media platforms
- Partner websites
- Industry resources and documentation
- Third-party applications and tools
Important Notice
We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of any external sites you visit.
9 International Data Transfers
As a global company, we may transfer your personal information to countries other than your own for processing and storage. We ensure adequate protection for international transfers.
Transfer Safeguards
Adequacy Decisions
We transfer data to countries with adequate data protection laws as determined by relevant authorities.
Standard Contractual Clauses
We use approved contractual terms to ensure appropriate protection for international transfers.
Binding Corporate Rules
We implement binding corporate rules for intra-group transfers when applicable.
Data Processing Locations
Your data may be processed in the following regions:
- United Kingdom: Primary data center and headquarters
- European Union: Additional processing and backup locations
- United States: Cloud service providers and third-party integrations
- Asia-Pacific: Regional support centers and service providers
Your Rights
Regardless of where your data is processed, you maintain the same rights outlined in this Privacy Policy. Contact us if you have questions about international transfers.
10 Children's Privacy
Our services are not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
Important Notice
If we discover that we have collected personal information from a child under 13 without parental consent, we will delete that information immediately.
Age Verification
We do not:
- Knowingly collect personal information from children under 13
- Target our services to children under 13
- Encourage children under 13 to provide personal information
Parental Controls
If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately using the information below. We will take appropriate steps to remove the information from our systems.
For Parents and Guardians
If you believe your child has provided us with personal information, please contact us right away. We will work with you to resolve the issue promptly and ensure your child's privacy is protected.
11 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes.
How We Notify You
Email Notification
We will send an email to your registered address if the changes significantly affect your rights.
Website Notice
We will display a prominent notice on our website when the policy is updated.
Last Updated Date
The top of this policy shows when it was last revised.
Your Choices
If you disagree with the updated policy:
- You may stop using our services
- You may request deletion of your account and data
- You may contact us to discuss your concerns
Continued Use
By continuing to use our services after the effective date of any changes, you agree to the updated Privacy Policy.
12 Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company Information
Constructa Global Ltd
25 King's Road, London SW3 4RP
United Kingdom
Phone
Business Hours
Note: We operate on UK time (GMT/BST)
Data Protection Officer
For privacy-specific inquiries, you may also contact our Data Protection Officer:
Data Protection Officer
[email protected]
Additional Resources
This Privacy Policy was last updated on January 15, 2024